Introduction

This privacy policy outlines how we process your personal data in accordance with the Data Protection Act 2018 in the UK and the EU General Data Protection Regulation (GDPR).

2insights Research Ltd. is a full-service market research company that conducts qualitative and quantitative studies with consumers and businesses. The information collected in a research context may be used to plan new products or services, measure awareness of products or services, or to test reaction to products, services or communications. 2insights Research is committed to respect and protect your privacy whether you are a research respondent who is participating in a study or an individual visiting our website 2insights.com to obtain information about 2insights Research services.

2insights Research Ltd. is known in this document as “2insights Research”, “2insights”, “we” ,”our” and “us”

Who We are?

2insights Research Ltd., with registered office at 34 Savile Drive, Halifax, HX1 2EU and company number 12343120 is registered in England and Wales.

If you have any questions or require any clarification about our privacy policy, please contact us at: dpo@2insights.com

What information do we collect?

We collect personal information that includes an individual’s name, identification numbers, date of birth, gender, mailing address, phone numbers, email address, IP addresses and other similar information. It may include information about an individual’s personal opinions and preferences as a Survey respondent or Interview participant by phone, email or via the website. It is also collected through our third-party market research (recruitment) agents, when you communicate with them in person, by phone or by email. It does not include information that has been converted to be anonymous, aggregated information or information that is publicly available.

How do we use personal information?

We use personal information for the following purposes:

  • account set up and administration
  • carrying out polls and surveys
  • internal research and development purposes
  • providing market research services
  • legal obligations (eg prevention of fraud)
  • meeting internal audit requirements

What legal basis do we have for processing your personal data?

We use your personal data in the following circumstances and relying on the following lawful basis for processing:

  • We use collected data for marketing research purposes on the consent lawful basis for processing.
  • To administrator our business’s legitimate interests on the Consent/Contract lawful basis.

If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.

When do we share personal data?

Your personal data may be shared with third parties, external market agencies, freelance market research specialists depending upon the research requirements.

Where do we store and process personal data?

Your data will be stored securely on our server or our service provider’s servers. Some of them may be based outside the European Economic Area (EEA) so their processing of your personal data will involve a transfer of data outside the EEA. Where we use providers based outside the EEA, 2insights Research requires them to provide similar protection for personal data as it has in the EEA using contractual clauses and data transfer agreements.

How do we secure personal data?

2insights Research takes reasonable precautions to protect your personal information from loss, unauthorized access, disclosure, alteration and destruction. We maintain all necessary physical, electronic and procedural security measures to help safeguard client data and personal information. Third parties that provide us with support or services may also receive client data or personal information, and we require them to maintain security measures similar to ours with respect to such information

How long do we keep your personal data for?

2insights Research Ltd. will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. If it is no longer required then will be deleted securely.

Your rights in relation to personal data

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information, we hold about you and if you want it to be removed from our systems, please contact us.

You have the following data protection rights:

  • The right to access, update or to delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability
  • The right to withdraw consent
  • The right to complain

If you would like to exercise this right, please contact us by e-mail at dpo@2insights.com or by mail using the details provided below:

        2insights research Ltd., 34 Savile Drive, Halifax, West Yorkshire, HX1 2EU, United Kingdom

If you have a concern about the way we’ve handled your personal information, you can report it to the UK regulator. The regulator is the Information Commissioner’s Office (ICO). You can find details about how to do this on the ICO website or by calling 0303 123 1113. Our registration number is ZA774947.

Cookies and Digital Fingerprinting

A cookie is a small text file containing information about the user of a website that is placed by the website on the hard drive of the user’s device, including the IP address of the user’s device. 2insights Research uses cookies to recognize you when you visit the 2insights Research website and to maintain the state of your session on the 2insights Research website throughout your activities there and to improve the user experience on the 2insights Research website. 2insights Research might from time to time use digital fingerprinting technologies. In general, digital fingerprinting technologies assign a unique identifier to a user’s computer to identify and track the computer’s survey activity. 2insights Research will use this technology only to ensure the integrity of survey results, such as ensuring that a survey respondent is not taking the same survey multiple times. 2insights Research will not use digital fingerprinting technology to collect personal information, track the online activities of the user of a computer, disrupt or interfere with the use or control of a computer, or alter, modify or change the settings or functionality of a computer

For more general information on cookies, please read “What Are Cookies“.

Google DoubleClick DART Cookie

Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.website.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads

Children’s Information

We do not knowingly collect any Personal Identifiable Information from children under the age of 18. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Changes in the Privacy Statement

We may update this Privacy Statement from time to time by posting an amended version of the statement on the 2insights Research Web site. Please refer to this policy regularly. If at any time we decide to use personally identifiable information in a different manner than was stated at the time it was collected, we will notify you directly via email for your consent.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.